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What Makes a Good Letting Agent?

Owning property can be a lucrative investment, but managing it effectively requires time, expertise, and often, a helping hand. This is where property management services come into play. However, not all property management companies are created equal, and understanding their services and fees is crucial for landlords. Here’s what to look out for and what to avoid:

1. Transparent Fee Structures: Seek property management companies with clear and transparent fee structures. Avoid those that have hidden fees or ambiguous pricing models.

2. Comprehensive Services: Look for companies that offer a wide range of services, including tenant screening, rent collection, property maintenance, and financial reporting. Avoid companies that offer limited services or charge for additional tasks.

3. Experience and Reputation: Research the experience and reputation of the property management company. Opt for companies with a proven track record and positive reviews from both landlords and tenants. Avoid companies with a history of poor management or legal issues.

4. Communication: Communication is key in property management. Choose a company that maintains open and responsive communication channels with landlords and tenants. Avoid companies that are difficult to reach or provide vague responses to enquiries.

5. Local Market Knowledge: A good property management company should have in-depth knowledge of the local rental market. They should be aware of rental trends, pricing dynamics, and legal regulations specific to the area. Avoid companies that lack local expertise or operate across multiple regions without understanding local nuances.

6. Maintenance and Repairs: Ensure the property management company has a reliable network of contractors and vendors for maintenance and repairs. Avoid companies that cut corners on maintenance or charge exorbitant fees for repairs.

7. Tenant Relations: A property management company should prioritise positive tenant relations to minimise vacancies and ensure timely rent payments. Look for companies that have a reputation for fair and respectful treatment of tenants. Avoid companies that have a history of tenant complaints or eviction disputes. It will only make your life more difficult.

8. Contract Terms: Carefully review the contract terms before signing with a property management company. Pay attention to cancellation policies, renewal terms, and any clauses related to fees and responsibilities. Avoid companies that lock landlords into long-term contracts with unfavourable terms.

By being proactive and discerning in your search for a property management company, you can ensure a smooth and successful partnership that maximises the return on your investment property. Remember to do your due diligence, ask plenty of questions, and prioritise transparency and professionalism in your interactions.

How can we help?

At Fowler and Powell we have built our business on customer service, developing relationships, and being a resource to everyone in the community.

Our passion is to deliver an exceptional personal experience, which is why we only take on a maximum of 8 properties per property expert. The whole premise of our business is to build trust based on integrity and service, we will only succeed and grow if we deliver.

To take the next step we are offering a full property audit, including a virtual valuation, tips on how to increase the value of your house with minimal spend and a financial review to help determine your property sale but also your purchase. 

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